Before you begin using the MAE88 platform, we encourage you to read and fully understand these terms and conditions. This document outlines your rights as a member, our responsibilities as an operator, and the rules governing all activities on the MAE88 platform.
Six aspects of MAE88's terms and conditions most frequently asked about by new members. Read the full sections below for complete information.
Only individuals aged 18 and above are permitted to open an account at MAE88. Each member may only hold one active account. MAE88 reserves the right to verify your identity at any time through a simple and secure KYC process.
All MAE88 bonuses are subject to wagering requirements clearly stated in each promotional offer. Bonuses cannot be directly converted to cash until wagering requirements are met. Bonus abuse may result in account suspension.
All deposits are processed instantly. Withdrawals to Malaysian bank accounts are processed within 3 to 10 minutes after approval. MAE88 reserves the right to request verification documents before processing withdrawals that exceed the set limit for compliance purposes.
You are solely responsible for the security of your MAE88 account password and login credentials. MAE88 will not be liable for any losses resulting from sharing your account information with others. Enable two-factor authentication for added security.
All games on MAE88 use an independently audited RNG (Random Number Generator). Any attempt to manipulate game results, use automation software, or collude with other players is strictly prohibited and may result in immediate account closure.
MAE88 reserves the right to suspend or close any account that violates these terms without prior notice. Members may also request account closure at any time. Any valid balance in the account will be returned to the member once the review process is complete.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mae88 ("Company", "we", "us"). These Terms govern your use of the mae88 website at mae88.win as well as all services, games, promotions, and content provided through our platform.
By accessing, registering for, or using any part of the MAE88 platform, you expressly and implicitly agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional guidelines that may be published from time to time. We recommend that you keep a copy of these Terms for your own reference.
These Terms are effective from 1 January 2026 and supersedes all previously published versions of the terms. mae88 reserves the right to modify these Terms at any time. Any changes will take effect immediately upon publication on this website, and your continued use of the mae88 platform after such changes constitutes your acceptance of them.
To register and use the mae88 platform, you must meet the following eligibility requirements:
MAE88 reserves the right at any time to request proof of your age, identity, or eligibility. Failure to provide the required documents within the specified timeframe may result in temporary suspension or permanent closure of your account.
Each member is only permitted to hold one active account at mae88. Opening more than one account using the same or different information is prohibited and may result in the closure of all related accounts and forfeiture of any winnings or fund balances.
You are solely responsible for keeping your MAE88 account login credentials — including your username, password, and two-factor authentication (2FA) code — strictly confidential and not shared with any other party. MAE88 will not be liable for any financial or other losses arising from unauthorised access to your account due to your own negligence.
You must ensure that all information provided during registration and the KYC process is truthful, accurate, and up to date. Any changes to your personal information must be updated through the account profile section or by contacting our support team. Providing false or misleading information is a serious breach of these terms.
For legal compliance and anti-money laundering purposes, MAE88 reserves the right to request identity verification documents ("KYC") from members at any time, particularly before processing withdrawals that exceed certain limits. Documents commonly requested include government-issued ID, bank statements, and proof of address. All documents are processed and stored securely using 256-bit SSL encryption.
MAE88 supports over 15 local Malaysian payment methods including FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, Touch 'n Go, GrabPay, Boost, DuitNow QR, as well as cryptocurrencies such as Bitcoin, USDT, and ETH. The minimum deposit is RM30 and no transaction fees are charged by mae88 for standard deposits and withdrawals.
Deposits are typically credited to your account within seconds of payment confirmation. Withdrawals to Malaysian bank accounts are processed within 3 to 10 minutes after internal approval, subject to routine security checks. Cryptocurrency withdrawals may take up to 30 minutes depending on blockchain network congestion.
Daily, weekly, and monthly withdrawal limits are set based on your account level and KYC compliance status. Members who have completed full KYC verification enjoy higher withdrawal limits. Current limit details can be reviewed in your account settings.
Account balances that have been inactive for 12 consecutive months may be subject to a reasonable monthly administrative fee. Members will be notified via their registered email before any fee is charged. MAE88 encourages members to contact our support team to withdraw any unclaimed balance.
All bonuses, promotions, and special offers provided by MAE88 are subject to wagering requirements clearly stated in each offer. Wagering requirements determine how many times the bonus value must be wagered before any wins from that bonus can be withdrawn.
Unless otherwise stated, each MAE88 promotion is limited to one claim per member, per household, per device, and per IP address. Attempts to claim the same bonus more than once through unauthorised means will be considered bonus abuse.
MAE88 continuously monitors the betting patterns of all members. Should we detect any betting patterns indicative of bonus abuse — such as systematic low-risk betting solely to meet wagering requirements — MAE88 reserves the right to void the relevant bonus, suspend future promotions, and in serious cases, close the account.
All bonuses have a set validity period. Bonuses and any associated wins that are unused within the specified period will expire automatically. The expiry date of each bonus can be checked in the promotions section of your account.
MAE88 offers a wide range of game categories including Live Casino, Slots, Fish Shooting Games, Bingo, Sports Betting, and Wagering. Each game category has specific rules accessible directly within the game interface. Some general rules that apply to all games are as follows:
The following activities are strictly prohibited on the MAE88 platform and may result in immediate suspension or permanent account closure, as well as legal action where applicable:
MAE88 values your privacy. All personal information you provide to us is collected, processed, and stored in accordance with our Privacy Policy, which can be reviewed at Privacy Policy page. In summary, MAE88 is committed to:
MAE88 provides its gaming platform on an "as is" basis and makes no express or implied warranties regarding continuous availability, uninterrupted service, or freedom from errors. To the extent permitted by applicable law:
MAE88 is fully committed to responsible gaming. We provide a range of self-control tools to help members manage their gambling habits in a healthy way, including:
If you or someone you know may be experiencing gambling-related problems, please visit the Responsible Gaming for help and support resources.
MAE88 reserves the right to modify, add, or remove any part of these Terms at any time at our sole discretion. Any significant amendments will be communicated to members via an in-platform notice or registered email at least 7 days before taking effect, except in urgent circumstances or as required by law.
The most recent update date of these Terms will always be displayed at the top of this document. Continued use of the mae88 platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining funds before the amendment's effective date.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of MAE88's services, please contact our customer support team, available 24 hours a day, 7 days a week:
Our trained team will respond to all enquiries within a reasonable timeframe and in a professional manner. We value every piece of feedback from our members as it helps us continually improve MAE88's services.
Answers to the most frequently asked questions by members regarding the terms and conditions of the MAE88 platform.